JLL Residential

Felicity Young

Felicity Young
Associate Director - UK PR

Felicity Young

Felicity is a CIPR qualified PR professional with over 8 years’ experience in the property industry where she has developed key Public Relations skills executing comprehensive high-level B-B and B-C communications campaigns.

In her current role, Felicity is responsible for building awareness of and profile for the JLL brand in the residential sector as well promoting client schemes and developments. She is also responsible for the PR for Guy Grainger, UK CEO at JLL.

Felicity liaises with internal and external clients of all levels to understand business objectives and then devise strategic messaging and campaigns across all communication channels to help achieve these goals.

Other responsibilities in her day to day role include crisis management; Executive level PR guidance; Reputation and Client relationship management; the development and execution of strategic digital PR campaigns (with a focus on social media) and ensuring the team internally understands the benefits of these; Press events and project management; Monitoring and responding to daily news agenda.