JLL Residential

Felicity Young

Felicity Young
Director - Head of EMEA Residential Content Marketing at JLL

Felicity Young

Felicity is a CIPR qualified PR professional with over 12 years’ experience in the property industry where she has developed key Public Relations and Marketing communication skills executing comprehensive high-level B-B and B-C international communications campaigns.

In her current role, Felicity is responsible for strategic content and communications planning, building awareness of and profile for the JLL brand in the residential sector across EMEA, whilst working closely with clients. She is also responsible for the PR for Guy Grainger, EMEA CEO at JLL.

Felicity liaises with internal and external clients of all levels to understand business objectives and then devise strategic messaging and campaigns across all communication channels to help achieve these goals.

Other responsibilities in her day to day role include crisis management; Executive level PR guidance; Reputation and Client relationship management; the development and implementation of integrated digital communications campaigns; event and project management.