JLL Residential

Santander Property Management - Corporate Landlords

Scottish Widows Property Management Case Study

Project: Management of flats above high street retail across the UK
Client: Santander
Date: July 2013 - Ongoing


JLL were instructed to manage a geographically diverse portfolio of residential units above a number of Santander’s high street retail banks.


To provide a holistic management service comprising vacant property management, refurbishment assessments, letting, tenancy renewals and property maintenance.


  • Instructed July 2013 and successfully transitioned management from the incumbent ensuring continuity of service provision and rent collection.
  • Provided a 24/7 UK wide maintenance service for tenants.
  • Significantly increased the rent roll of the portfolio by bringing vacant property back into use and increasing rents to market rate.