Tenancy Fees

Referencing and administration 
Once we have found you your perfect property, the following regional agency fees apply. Charges include VAT. For full details on each set of fees, click the links below. 

Type of TenancyFull details

Assured Shorthold Tenancies

Download AST fee information

Non-Housing Act Tenancies

Prime London
Manchester & Liverpool


Download NHA PCL fee information
Download NHA London fee information
Download NHA Leeds Fee information
Download NHA Manchester fee information

Full details of any other charges associated with your tenancy or the property will be outlined in your tenancy agreement. Please ask your consultant for further details on the charges applicable to your specific tenancy. 

Making an offer
Our lettings consultant will put forward your offer to the landlord. Essential Information required to assess the offer are as follows:

• Proposed Rental Offer
• Payment frequency, monthly, quarterly or longer by arrangement
• Move in date
• Length of contract
• Tenant name, (company or individual)
• Special Conditions of Offer

The consultant will then contact the landlord on your behalf and put your offer to them. If the offer is agreed it is subject to contract, receipt of satisfactory references and cleared funds at the commencement of the tenancy. 

Terms agreed
Once terms have been agreed we will ask you for an initial payment to reserve the property whilst we process your references and the tenancy paperwork. If the tenancy does not proceed then we reserve the right to retain this sum to cover our costs. Our local office will be happy to explain this payment and our costs in more detail at that time. 


In order to obtain references JLL will use an independent credit reference agency. You will also be asked to provide an original photo ID and proof of address such as a utility bill or bank statement. You will be asked to complete an application form which mainly consists of your personal details, employment details and details of your previous Landlord where applicable.

It is important to note, should you be studying in the UK, we will require confirmation from the education establishment along with details of a UK based guarantor. If for reasons of study or finance you need a UK based guarantor they will also need to complete a credit reference form. Should you be unable to provide us with a UK based guarantor, the Landlord on occasion my waive this obligation and require that payment of rent be made in advance for the total term of the tenancy.

Tenancy paperwork
An agreement to let the property will be prepared; this forms the basis of the legal obligations and contract between all parties to the agreement. Please take time to go through the tenancy agreement and ensure that all the details are correct and all the terms included in the body of the contract are fully understood. Each party will be asked to sign a copy of the agreement and have this document witnessed. Both agreements will then be returned to us in order that they may be dated. Once dated the contract is deemed to have ‘exchanged’ and becomes legally binding.

Initial costs
An initial invoice will be sent to you consisting of a breakdown of what is required in cleared funds prior to the tenancy commencing. This will consist of:

• The first payment of rent (either monthly, quarterly or longer by arrangement)
• The deposit (typically the equivalent of five to six weeks rent)

It is vital that the initial monies are received by JLL as cleared funds in the form of a banker’s draft, bank transfer/chaps transfer (before 3.00pm) Monday to Friday with funds cleared prior to the commencement date of your tenancy. Under the RICS codes of conduct we are unable to take any form of cash. You will also be asked to set up a standing order in line with the agreed rental payments.

Deposit monies
As members of the Tenancy Deposit Scheme, JLL will hold the deposit as ‘stakeholder’ for the duration of the tenancy in a separate client account. Your deposit is protected under the terms of the Tenancy Deposit Scheme. At the end of the tenancy the deposit is refundable to you once we have received both parties written consent for any deductions under the terms of the agreement on occasion our Landlord’s will prefer that they hold the deposit in one of the approved tenancy deposit schemes. You will be notified of this prior to the tenancy commencing. Further details of our membership with an approved tenancy deposit scheme can be found at www.thedisputeservice.co.uk

Please note JLL collect five or six weeks rent as a deposit (depending on whether the annual rent is above or below £50,000) and we are unable to refund the deposit monies at the end of the tenancy until we have both parties written consent to do so.

Tenancy paperwork
Once all the legal and financial arrangements have been met, you will be asked to meet the inventory clerk at the property. The inventory clerk will go through the property with you and assess the schedule of contents and condition of the property. Keys will be handed over to you at this stage. 

After the commencement of the tenancy, you will receive a signed and dated copy of the Landlords tenancy agreement along with a copy of the inventory report for your records. If we are managing the property then the designated property manager from the JLL team will introduce themselves and provide you with a welcome pack and their contact details.

Read our draft Tenancy Agreement here
Read our draft NHA Tenancy Agreement here
Read our draft Company Tenancy Agreement here